This class is sponsored by Quinn Group Insurance Agency, Inc.
2 Massachusetts Producer CE Credits
3 New Hampshire Producer CE Credits
Bill Wilson, CPCU
Wednesday, January 30, 2019
1:00 PM - 4:00 PM
ONLINE via GoToWebinar
While coverage and claims disputes are
a fact of life for risk and insurance professionals, they are costly in ways
that far exceed the lawyers and other expenses incurred to get a resolution.
Nothing destroys the customers' trust more than a bad claims experience. If
you're an agent, you sell promises that you are relying on someone else to
deliver and that makes you equally invested in a fair resolution of the claim.
In this session, learn practical strategies for successful resolution of
disputed claims from a respected insurance professional whose decades of
technical experience and deep insights into how the industry works have
uniquely position him to speak to this subject.
At the conclusion of this presentation,
participants should be able to:
Understand how claim disputes arise and
why claims are denied.
Apply at least seven policy
interpretation doctrines to resolve claim disputes.
Identify dozens of insurance policy
provisions that often lead to claim disputes.
Apply at least a dozen legal and
contractual principles to resolve claim disputes.
Apply a proven methodology to equitably
resolve claim disputes.This Webinar is sponsored by Quinn Group Insurance Agency